James River Pediatrics

I’ve been a new patient at James River Pediatrics since the beginning of the year. So far, my little one has had two sick visits and one yearly well visit and I have to say, I’m thoroughly impressed. Finding the right doctor for yourself or your child can be a real challenge. My family, including myself, usually sticks with one practice long-term. However, when our previous pediatrician’s office announced they were closing within 30 days, I was forced to start the search for a new one. Honestly, I didn’t think 30 days was enough time to properly research and find a new family practice especially one that could compare to our former provider I felt overwhelmed.

I started by asking other moms and checking online reviews. After calling around and doing some research, I narrowed it down to three practices that I wanted to visit in person. I had a list of questions and wanted to get a feel for each place before deciding.

James River was my second stop. From the moment I walked in, everyone was warm, friendly, and informative. They didn’t make me feel like I was a burden for asking questions. The front desk staff and nurses I’ve interacted with have all been incredibly kind and helpful.

The office might feel a bit dated to some, but for me, it gave off a nostalgic vibe. There’s a designated toy area, plus separate areas for sick and well visits. It has that old-school, hometown warmth that’s hard to find these days.

Our well visit went smoothly.

Since then, I’ve had two sick visits one with Dr. Zach and one with Dr. Christine, who is now my child’s primary pediatrician. I really appreciated the chance to see both providers, and both experiences were great.

What stood out most with Dr. Christine was her approach. While I’m not anti-medicine, I do prefer more natural or holistic remedies when possible. We stay up to date with necessary vaccines but opt out of things like the COVID and flu shots. In the past, I’ve felt judged for advocating for what I believe is best for my child. During our sick visit, which was actually a follow-up after my child’s dad took her to the ER and she was given a steroid and if necessary she could get a 2nd dose which I was against (2 doses of steroid In week if unnecessary ) I expected to have to explain my preference to avoid more medication. But before I even said anything, Dr. Christine reassured me she noted that since my daughter had already been given a steroid and all tests were negative, there was no need for another dose. She recommended natural treatments and even advised against unnecessary over the counter meds, which I completely agreed with.

Our visit with Dr. Zach was also wonderful. We were there for an issue we’d dealt with many times before at previous providers. What I appreciated was how he took the time to explain everything in detail, even though I was already familiar. He went over preventative steps and offered helpful tips. Through my own research over the years, I knew most of what he said and was already implementing it — but it meant a lot that he took the time to educate rather than assume. No other doctor had ever done that for us.

All in all, I give James River Pediatrics an A. I truly look forward to continuing our relationship with this practice. Finding a provider who listens, respects your parenting choices, and offers thoughtful care is rare and I’m so glad we landed here.

We have been with James River Pediatrics for over 30 years and now with my granddaughter. Thank you and your staff for your wonderful service. You are the BEST!

I have two children and have used this office for several years. I would not change to a different dr.s office for any reason. The nurses are great, the dr.s are great, and the receptionist is great.

Fui aquí por primera vez con mi hija y la atención fue muy buena. Personal cariñoso, amable y atento.

Both of my kids got flu vaccines this weekend and reported that they didn’t hurt and Jenna is the best. Thanks for a painless experience, JRP

Dr. Zachary and all the staff at JRP are wondeful! They took excellent care of me when I was young with great compassion, competence, and clinical expertise. They are a vital part to my story of surviving childhood illness and I am grateful for their help. They are the best!!

We have been with James River Pediatrics for the past 12 years and have always had the best experience. Dr. Zachary, and now Dr. Jones, always make sure my children feel heard while providing the best care to each of them. We cannot recommend James River Pediatrics enough!

Love this practice! Dr. Zachary and Dr. Jones are a great pair. The support staff is amazing. I would not trust my kids to anyone else.

Dr Zachary is a brilliant and trusted physician. He was my pediatrician and now cares for my children! Dr Jones has been such a wonderful addition to this practice. You will never find a better practice for your babies!!