West End Pediatrics

West End Pediatrics

About Us

Often in medicine, people can feel like just another medical record number. At West End Pediatrics, parents and patients are encouraged to form a relationship with their pediatrician so they can feel known and understood. Not only does this lead to better care, but it is the also kind of medicine in which we believe.

We provide comprehensive medical care for patients from birth through college age based on the Medical Home Model. This means our office works with your family to help manage and coordinate care for all aspects of your child’s health: physical, emotional and other special needs. We also work in close communication with you, your schools, therapists and pediatric specialists throughout the community to ensure comprehensive care and wellness.

West End Office

Our Services

We are here to help establish care for your new addition to the family and to help you along the way. Please call our office to schedule after being discharged from the hospital. We will work with your schedule and your baby’s schedule to see your family within 1-2 days after discharge.

We recommend calling our office at 8:30AM, when we open, to make an appointment for your child. This ensures that we have availability, and we can work with you. We do our best to see everyone but may need to schedule non-urgent sick appointments on a different day. If you are late to your appointment, you may be asked to reschedule.

We encourage annual visits for patients 3 years and older so that we can monitor their growth and development. This is also a time to update vaccines, address any behavioral or social problems, and provide guidance to patients and parents for any health and safety issues. If your child requires any school forms or medication refills, we require them to be up to date on their annual checkups before these are completed. Please be aware that if your child is having a separate health concern that required additional treatment or testing, we are required by insurance companies to list these as separate conditions outside of the annual visit and you may be required to pay toward your deductible or copayment by insurance after the visit is completed.

Tiffany Powers, CPNP is also a certified Lactation Consultant. We can schedule your child, established patients only, with her before the age of 1 month old to help with any breast-feeding questions. If your child is over 1 month, we may refer you to an outside Lactation source and will help you manage care with them.

We work with families on keeping all routine vaccinations on schedule but will also work with families that are on an alternative or delayed schedule as well. We currently do not accept new patients that have chosen not to vaccinate their children.

COVID-19 and Flu Vaccines are offered annually during the appropriate season. These seasons start in October and can last until May. Please ask us about our nurse only visits for these vaccinations.

We are available for office visit consultations when having concerns about any behavioral or mental health conditions. We help manage medications and other services that help patients and families maneuver through these, sometimes difficult, conversations and experiences. We follow insurance requirements and patients are required to maintain the appropriate follow up appointments to manage care and prescriptions associated with their care. Patients are also required to stay up to date with their annual well visits.

VMAP Badge

Virginia Mental Health Access Program

West End Pediatrics was awarded recognition by the Virginia Mental Health Access Program in 2025 and in years past.

The VMAP Recognition Badge marks providers’ commitment to improving the lives and well-being of children, adolescents, and young adults. Earning this badge recognizes the completion of one of VMAP’s intensive education programs and is a symbol of both individual and practice commitment to improving pediatric mental health.

2024 Practice of Excellence

Awarded by Virginia Care Partners

West End Info

Telephone

Contact

phone: (804) 740-6171
fax: (804) 741-3105

Office Hours

Mon-Fri: 8:30am – 5pm
Sat: 8:30am – 12pm
Sun: Closed

Address

9606 Patterson Avenue
Richmond, VA 23229

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Reviews

See what our happy families have to say

I have been so thankful for how accessible and understanding the nurses and staff at West End Peds are! The ability to call them anytime and talk through any symptoms/things I'm worried about with my children has been a HUGE blessing. They are always so kind and never make me feel embarrassed for having called.
Wonderful!!
We love Lucy! My daughter has been with West End pediatrics since birth, and we started seeing PA Lucy not long after. Loved her so much we recommended her to family who now also bring their children. She listens without judgement. Takes time to answer questions and address concerns. I truly couldn’t have asked for a better PCP for my child.
They weee able to accommodate last min sick visit and able see doc quickly after check in
We love this practice the staff is amazing.
Tiffany, NP took a lot of extra time to get to know us as new patients and was very engaging to my shy daughter.
Since the first visit, Dr. Lucy has always been a joy. She keeps my daughter engaged, exploring her curiosities about all the gadgets and even singing songs and doing dance moves. She has kept my daughter's health and development a priority and provides the best support and guidance when we have questions or concerns. Even when coming in for sick visits and seeing other providers, the care is always consistent. I love that they create an environment where my daughter is excited to go to the doctor. We will continue to see Dr. Lucy and her team!
This is the best office ever. Everyone from the front to the back is kind, caring, and knows what they’re doing.
I love my kids coming here. They know my kids by name and they are always so welcoming.
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Before Your Visit

Insurance & billing information, and important patient forms.

Virginia Byrd
MD, FAAP

I was born and raised in Henrico, Virginia, and grew up coming here, West End Pediatrics, as a patient! I attended Maggie Walker Governor’s School (go dragons!) and fell in love with the city of Richmond. After earning my Bachelor’s degree in Biology and Religious Studies from the College of William and Mary in Williamsburg, I earned my MD from Eastern Virginia Medical School in Norfolk. I then moved to the sweetest place on earth, Hershey, PA, for my pediatric residency training at Penn State Hershey Medical Center.

I am beyond excited to return to Richmond and join West End Pediatrics in July 2025. Ever since early childhood, I knew that I wanted to be a doctor. In medical school and residency, my love for primary care pediatrics was cemented. I love the variety of caring for all ages from infants to young adults, and it is a privilege to care for families through all seasons of childhood and adolescence. I hope to build long lasting relationships with patients and families similar to the relationship I had with my own pediatrician as a kid.

Outside of the office, I enjoy spending time with my partner Kyle, a fellow pediatrician, and our cat Loki. You can catch us at local trivia nights, concerts, and any festival or event related to food! I enjoy caring for my many houseplants, playing boardgames, and spending time with my large and lively family in the Richmond area.

Lucy Karn

Lucy Karn
PA-C

Tiffany Powers

Tiffany Powers
CPNP

I am a Pediatric Nurse Practitioner who grew up in Harrisonburg, VA and have lived in Richmond for more than 30 years. I joined West End Pediatrics in May 2019. I received my Bachelor of Science in Sociology from Randolph-Macon College and worked in Human Resources/Recruiting prior to pursuing a career in nursing. I received both my Diploma and Bachelor of Science in Nursing from Bon Secours College of Nursing.

In May 2017, I received my master’s in nursing from the University of Virginia and became a Certified Lactation Counselor in 2018. Also, I enjoyed seven years of experience as a Registered Nurse in the Pediatric Intensive Care Unit. I am also an active preceptor to both Nurse Practitioner and Physician Assistant students. I love to educate our pediatric patients and their families by promoting illness prevention and healthy living practices. I believe I show compassion, empathy and a sincere dedication to helping others and I believe in advocating for my patients’ overall well-being.

I have been married for over 25 years and have three boys, including twins who were born premature and spent several months in the NICU. In my spare time, I enjoy exercising, going to concerts, traveling, volunteering for local community organizations and long walks with my golden retrievers.

Jessica Szlec

Jessica Simmelink
MD, FAAP

I became a part of West End Pediatrics in January 2021. Watching the example of my aunt and uncle, who are both physicians, and working with children, are what inspired me to pursue a career in medicine. I always enjoyed working with children from babysitting to being a camp counselor. I knew I wanted to be a pediatrician well before entering medical school! After receiving my Bachelor of Science degree in Biochemistry from the University of Virginia, I earned my medical degree from Eastern Virginia Medical School in Norfolk, Virginia. Then, I decided to return to Charlottesville to complete my pediatric residency at the University of Virginia. Not only was I involved in the Home Visiting Program, but I was awarded the Resident Teaching Award by my colleagues for excellence in mentoring junior residents. My interests include developmental and behavioral pediatrics, as well as preventative care and promoting healthy habits for life. I am always amazed by the natural process of child development and look forward to guiding families through the many stages of childhood and adolescence. I understand the trust that families place in their pediatrician, and I am privileged to form long-lasting relationships with my patients and their parents.

My husband and I live in Richmond and enjoy cooking and exploring local restaurants, as well as spending time outdoors gardening and hiking. I love reading, drinking tea, watching Formula One races, and travelling to explore new cities.

Meredith Burcham

Meredith Burcham
Front Office Supervisor

I’ve worked in the healthcare field for 17 years, more specifically at WEP for 12. There are a few reasons I’ve stayed so long; I feel at home here, enjoy all the aspects of my job, and love the relationships I have with our families. In my free time, I enjoy spending time with my daughter, husband, and kitties, traveling, reading, and hanging with friends.

Sarah Echols

Sarah Echols
CCMA, Clinical Team

I am a recent graduate of UVA with a major in Biology and a minor in Health and Wellbeing. I hope to attend PA school in the future, but right now I am focusing on taking advantage of getting hands on experience at West End Pediatrics. From being a camp counselor to babysitting, I have always loved working with kids, so pediatrics felt like the natural choice!

Tara Elliott
CCMA, Clinical Team

I am a Clinical Medical Assistant who has always loved working with children. I grew up babysitting and watching children within church. I love watching them grow up and hit their milestones. I knew the moment that I interviewed for this position at West End Pediatrics, that this was the place for me. The providers and clinical staff here are so full of knowledge and have helped me grow my skills. I decided to become an MA because I plan to further my education and go to nursing school in the future, so this job is the perfect way to get a lot of hands-on experience. My long-term goal is to continue working with children and help to keep them happy and healthy. In my free time, I enjoy getting together with friends, spending time with my family, and playing with my dog. I try to keep as active as possible, so walking and going to the gym are a couple of things I enjoy. 

Michelle Jefferson
Patient Service Representative

I recently started at WEP in September 2025. I have a strong background working in healthcare. I have worked in OB-GYN and also Primary Care,
but I have a strong passion for helping children, which is what inspired me to work in Pediatrics. Being able to interact with the children and ensure the parents feel at ease while bringing their children in for appointments is very important. Outside of work, I am a mom of five lovely children, so I love to go out and do fun activities with them! I also LOVE shopping, which is my favorite hobby!

Courtnie Paige
Patient Service Representative

As a Richmond native, I joined WEP in December 2025. After working in various fields of healthcare, I have found a home in pediatrics. There is no better feeling than building a relationship with families and watching a new generation unfold right before your eyes. In my spare time, I enjoy spending time with my fiance’ and our two fur children, Apollo and Marlo.

Lexie Parent

Lexie Parent
Patient Service Representative

I’ve been at WEP since January 2024. Coming from the restaurant industry, healthcare has been a positive change! The kids always make me laugh, saying the most random things. In my free time, I enjoy hanging with my dog and watching hockey. GO CANES!

Martina Rezk
CCMA, Clinical Team

Hi! I’m Martina, a Certified Clinical Medical Assistant who is passionate about working with children and supporting families. I love helping to create a positive and comfortable experience for kids during their visits. Working in pediatrics has strengthened my desire to continue building a long-term career in the medical field. My goal is to keep growing, gaining hands-on experience, and making a meaningful difference in patients’ lives. Outside of work, I enjoy traveling, spending time with family and friends, and focusing on personal growth. 

Katie Roland
CCMA, CBCS
Division Administrator

After being in the healthcare world for 11 years, I know I am in the right place! I love being able to come to work and be silly and see all the smiles on our patients’ faces. It really warms my heart to see these kids grow up and watch their families take on this huge responsibility and just excel as parents. In my free time, I enjoy spending time with my wonderful husband and my two amazing children. I also enjoy singing, traveling, and being artistic.

Madison Rudd

Madison Rudd
CNA, Clinical Team

I started working with the clinical team at WEP in 2023. I grew up in Chester, VA and moved to Dinwiddie while attending high school. I always had a feeling I would end up working with children because I love watching them grow and creating a safe place for them. In my spare time, I enjoy reading, building Legos, and hanging out with my dog, Athena.

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